Wednesday, May 12, 2010

Tips to Solve 'Scanpst.exe - entry point not found...' Error

Scanpst.exe is the primary executable file that can run Inbox Repair Tool - a utility that can repair corrupted Microsoft Outlook PST file. When run, this tool examines the PST item headers and directory structure and tries to recover content of the PST within the file. Since the PST file is automatically installed with MS Outlook, application installation has a great impact on the working of Inbox Repair Tool. If Outlook installation is damaged or incomplete, you sometimes fail to run the tool also.

The following illustration and error message will help you clarify the problem to a further extent.

Consider a weird scenario when your Outlook PST is damaged and in order to repair it, you try to run the Scanpst program. But unlike to what you expected, the tool doesn't work and returns the below or similar error message:

Scanpst.exe - entry point not found
The procedure entry point RCVR_Scan32@28 could not be located in the dynamic link library SCNPST32.dll

As a result of this error, the tool is unable to proceed with the repair of corrupted PST. Such errors are most likely to occur because of an incomplete or damaged Outlook installation. The file specified in the error statement might be missing or facing some issues that Outlook is incompetent to deal with. Consequently, it cannot repair the file.

The general solutions to the above and alike problems when Scanpst.exe fails to repair the corrupted PST are as below:

(1) Try to repair MS Office installation. If it doesn't work, reinstall MS Outlook and try to repair the file again. In case the problem continues, consider performing the next step.

(2) Move the PST file to another computer with the same version of MS Outlook that has been used to create the original, damaged PST file.

(3) Use a third-party PST file repair application that can use more efficient algorithms to repair and restore the corrupted PST file. These software are specifically programmed to analyze a corrupted PST file, irrespective of the cause of corruption, and restore the file data to a destination that is generally specified by the user.

One of the best products to repair a corrupted PST is Stellar PST Repair software. Supporting MS Outlook 2007, 2003, 2002, and 2000, the tool enables error-free recovery of inaccessible PST items (including e-mails, notes, contacts, etc.) in a new PST file, even when MS Scanpst tool has failed.

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